Wj22 Privacy Policy

Wj22 (wj22.ws) is an online betting and gaming platform serving users in Bangladesh. We believe that protecting user privacy is one of the most important responsibilities of any digital service — and this Privacy Policy reflects that commitment.

This document explains what information wj22 collects from you, why it's collected, how it's stored, and whether any of it is shared with third parties. This policy applies to all of the following:

• Browsing the wj22.ws website
• Downloading and using the wj22 app
• Registering and logging in to your account
• Placing any bets, playing games, or making financial transactions
• Contacting the Support Team
• Claiming Promotional Offers or Bonuses

If you are under 18, you are strictly prohibited from using wj22's services or providing any personal information. wj22 does not knowingly collect data from minors.

Wj22 only collects data that is strictly necessary to deliver its services. Collecting unnecessary or excessive information goes against our policy. The table below clearly outlines the types of data collected and their sources:

During KYC verification, we may request a copy of your national ID or passport. These documents are used solely for identity confirmation and are stored on encrypted servers.

Wj22 uses your personal information only for specific, legitimate purposes. We never sell your data to advertisers or third parties. The specific purposes for which your information is used are outlined below:

For service delivery and operations:

• Creating and Verifying Accounts
• Keeping Betting and Gaming Services Running
• Processing Deposits & Withdrawals
• Managing Bonuses & Promotions
• Providing customer support

For security and compliance:

• Preventing fraud, money laundering, and abuse
• Meeting legal obligations (AML/KYC)
• Detecting multiple accounts
• Preventing bots and automated activity

For Service Improvement:

• Analyzing and Improving User Experience
• Resolving technical issues on the platform
• Testing new features

To get in touch:

• Sending important account updates
• Sending Transaction Confirmation Messages
• Sending promotional offers (only with your consent)

Wj22 will never use your information beyond its original purpose. You can opt out of promotional messages at any time.

Wj22's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help the platform remember your preferences.

We use the following types of cookies:

• Essential cookies: Maintaining login sessions and managing security tokens are essential — the site cannot function properly without them.
• Performance Cookies: Page usage and loading times are analyzed to help us improve the service.
• Functionality cookies: Remembering language preferences, login details, and delivering a customized experience.
• Analytics Cookies: Analyzing user behavior to support product improvement.

You can disable cookies through your browser settings, though doing so may affect certain features on the platform. When you first visit the site, you'll have the option to give consent via our cookie banner.

Wj22 never sells your personal data or shares it with third parties for profit. However, limited data may be shared in specific circumstances:

• Payment Processor: Necessary data is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Identity verification service: Information may be shared with authorized verification agencies to complete KYC.
• Law Enforcement: Disclosure of data may be legally required under a court order or government directive.
• Technology Service Provider: Limited data is shared with trusted technology partners for server hosting, cybersecurity, and analytics — all of whom are bound by strict confidentiality agreements.
• Business Transfer: In the event of a merger or sale of wj22's business, user data may be transferred to the new operator — subject to the same terms of this policy.

Any information shared with third parties is kept to the minimum necessary and shared only for specific purposes. Those third parties are contractually bound to uphold wj22's privacy standards.

Wj22 uses industry-leading security technology to protect your data. Our security framework is detailed below:

• 256-bit SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• Encrypted database: Stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA): Mobile OTP verification is used to log in to your account.
• Firewall & DDoS Protection: Advanced firewalls are in place to prevent unauthorized access and cyberattacks.
• Regular security audits: Third-party experts regularly audit our systems.
• Staff Training: Staff with access to user data undergo strict confidentiality training.

Data Retention Period: Your data is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years for legal and regulatory compliance.

As a wj22 user, you have specific rights over your data. These rights are detailed below:

To exercise any of the rights above, please email us at support@wj22.ws or contact us via live chat. Once your identity is verified, action will be taken within 30 days.

Wj22 is an 18+ platform. We strictly ensure that minors cannot access our services. Age is verified at registration, and any suspicious accounts are investigated immediately.

If a person under 18 has accidentally created an account and provided personal information, their parent or legal guardian should contact us immediately. We will promptly delete the information and close the account.

Wj22 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological updates, the introduction of new services, or enhanced user protection.

If there are significant changes, we will notify you in the following ways:

• Notifications will be sent to your registered email or mobile number.
• A notice of changes will be displayed when you log in to the site
• The "Last Updated" date at the top of this page will be changed

Continued use of our services after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: support@wj22.ws
• Live Chat: Via the wj22.ws website or app
• Support hours: 7 days a week, 24 hours a day

We typically respond within 24 hours. Complex requests may take up to 7 business days. Your privacy is our priority — if you have any concerns, don't hesitate to get in touch.